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Customer Reviews and Testimonials

If you own a home or business in beautiful Boca Raton, you won't need to worry about any plumbing emergencies that might arise because the professionals of Rapid-Rooter Plumbing and Drain Cleaning have proudly served the community over 30 years.
Sunday afternoon and the septic tank was backing up... The phone was answered on the 1st ring, within 25 minutes, Gerson was assessing our problem. within a further 20 minutes, Richy was at the front door asking my permission to drive on the grass!!!! We were SO pleased with both Gerson and Richy's professionalism, appearance and knowledge of their job. Thank you so much, your service was excellent. We can highly reccomend you to any of our friends when they too, are full of poo!
- Susie N.
I can't not say enought about the service I received over the phone and in person from the service tech Issac Mora He was so polite and told me everything he was going to do before he did it, I was home alone with my husband out of town and they gave me fast service in a emergency.. if you every need a plumber that won't rip you off, and give you great and fast service call rapid-rooter... ask for Issac Mora!!!
- Chris S.
Rapid Rooter did a great job, highly recommended
- Andy R.
The Rapid Rooter plumber was on time, and gave me a reasonable estimate. I presented a discount coupon that I printed out from their website and he deducted the amount from his estimate, and proceeded with the work.  He was courteous and neat, and even wore shoe protectors to protect my carpet. He completed job done in a timely fashion - everything was excellent. I will call Rapid Rooter again.
- Kylie S.
We were very pleased with the response time from Rapid Rooter. We made a call at 9:15 am and the service man was here by 10 am!! He was quick, efficient, and friendly. I would definitely recommend this company to other home owners.
- Joseph M.
Massive sewer back up today....yuck! Called Rapid Rooter and they were at our house within an hour. Sebastian, the technician, cleaned and camera inspected the sewer line and had everything working again quickly. He also repaired a broken flapper on one toilet at no extra charge and then cleaned the whole shower and tub where the back up occurred. We could not be happier! Thanks Sebastian and Rapid Rooter. Linda and Ginny think you are the best.
- Robert B.
Pat was attentive and helpful in every way. He came within 30 minutes of the promised time and went right to work. He quickly determined the problem and went out of his way to make sure it was resolved. The estimate was reasonable for the work done and the experience was pleasant enough. I would recommend this company
- Alan F.
Henry #50 arrived quicker than expected - less than 30 minutes after I called for help - and it was Sunday morning! He was so polite and took care not to dirty anything - even work booties to protect my floors. Although my kitchen sink was really backed up - he had to snake it twice - he was completely finished in under 30 minutes! Plus he was so respectful - he cleaned up the sink and floor before he left. Henry, you are terrific. I hope I never have another backed up kitchen sink but if I do, Henry, you're the one I want to come and fix it. Thank you again.
- Ms C.
We had a septic tank backup and guests in the house. The response was very quick and professional. John 93 came and told us what it probably was, and he was correct. A survey of other contributing problems lead to fixing a leaky toilet tank. All in all, great service and it looks like problem solved, on a Saturday no less. Thanks for the great work. Jeff in Boynton Beach.
- Kenneth F.
Should be listed as one of the most well-run companies in Florida. Great sense of camaraderie observed at all levels in all departments.
- Osledis S.
Wow. I was absolutely blown away by how quick they came over & Dimitry quickly solved the problem with my leaking bathtub. I recommend this company 100%. Thank you very much.
- Ron S.
The company was so quickly responding to my emergency call. Within 40 minutes there was a technician at my door. He was thoroughly professional and very helpful. I will call Rapid-Rooter again and recommend to everybody on my neighborhood. Boynton Beach Fl
- Curtis R.
Had a leak in a pipe in the wall. Rob got there in 40 minutes. Everything was fixed in one day, so nice to have the kitchen back so much sooner than expected! Thank you all for taking such good care of us.
- Matthew P.
Dimitry G. came to my house twice to fix plumbing issues under my sink plus various other stuff. He was always on time, explained everything to me . He gave me a piece of mind that he knew what he was doing. I will be using him every time I need something done. Great work thank you.
- Carol M.
Woke up Sunday morning to go to the bathroom and found my home flooded with water from a broken pipe under my sink. I was freaking out, called Rapid Rooter they had a tech out in about 20 mins,give or take a couple mins. He found it was the pipe my husband had worked on the day before, he was able to make a quick and neat repair. The plumber also found the the toilet was running when he was working on the water pipes. He explained how by replacing a minor part I would save money on my water bill. These guys are awesome they do great work and give you options. They will even fix what your husband messes up. Rapid Rooter you have another loyal customer!!!!
- Van H.
Called for a hot water heater that was malfunctioning at 8:30 AM. They were here by 11, tested the unit, found a defective heating element and recommended merely doing a tuneup by replacing the two elements and the thermostats at less than half the price of a new unit. No pressure to buy a new unit or bs about replacing the old one. I've used this firm for lots of plumbing work on an old house (by Florida standards) and they are great; responsive, reliable, and fair pricing.
- Edward W.
Called last night, problem was fixed this morning. Every step of the process, from my initial phone call to the completion of the drain clearing was positive and professional.
- Anna Priolo P.
These guys are excellent with fast courteous service on Christmas Eve! I live in a high rise in Pompano Beach in my toilet overflowed! Thank you again Sean and Jordan we can't thank you enough!
- Natasha M.
Sean came to my house on time, was very clean and professional. He addressed my problem quickly and gave me multiple options to solve it. His prices were very reasonable, and he even asked if there was anything else I needed looked at while ha was there. Now my sink and toilet and working great! I will be sure to call Rapid Rooter for any future problems.
- Robert B.
Most companies give lip service to taking care of customers. Rapid-Rooter actually does put customer satisfaction first, no matter how long it takes. Glad I found them
- Shelia P.
Hello & Good day, on Wednesday morning Gavin the Rapid Rooter Tech. came to my Apt. Hollywood, FL. and he was able to un-clog the the toilet and bath tub drains, the building is 53 years old and I had Gavin do the camera so that we can see where the intrusion is and so that it can be documented for the Coop board in the building for when they can start assessing the damage which in turns means a replacement of the cracked & corroded sewer lines needs to be addressed ASAP. Gavin was here about 4 hours and he did an awesome job He did everything that needed to be done and he cleaned my bathroom efficiently. Gavin is a great worker and very knowledgeable in his trade. I also met with Chris his field supervisor because he is the person with the cameras to make note of the recording for future reference of the issue at hand. Both tech's Gavin & Chris were great and with wonderful Customer Service skills with awesome feedback. I would recommend Gavin to all your Customers and also Chris. They both did a stupendous job of clearing those sewer lines and clean up and putting all the equipment back to its original bases with love and carefulness. Gavin and Chris went above and beyond within their duties. So they get 5 stars plus another 20 stars for a total of 25 stars for wonderful service. Please keep these two Tech's in your company for as long as you can. It's hard to find great and dedicated plumbing tech's who give you 100 % satisfaction and with awesome Customer Service demeanor. Again thank you for coming to my rescue and finding and clearing the sewer lines issues. Kind regards always from a great customer, Robert B.
- Scott W.
Very professional and throrough
- Jeff P.
Henry #50 arrived quicker than expected - less than 30 minutes after I called for help - and it was Sunday morning! He was so polite and took care not to dirty anything - even work booties to protect my floors. Although my kitchen sink was really backed up - he had to snake it twice - he was completely finished in under 30 minutes! Plus he was so respectful - he cleaned up the sink and floor before he left. Henry, you are terrific. I hope I never have another backed up kitchen sink but if I do, Henry, you're the one I want to come and fix it. Thank you again.
- Chelsea C.
Came home from work one night and went to take a shower to find out my sewer was backing up. I found Rapid Rooter from google and figured I would give them a call. Even with it being 10 pm, they had a plumber named Jordan at my house in no time. He was very nice and professinal and gave me a fair price before even starting the job. They had to bring out a truck to jet my line which the manager Nishan drove it out and between them both got my drains working again! Very happy with the service, this company will be the only plumbers in my phone and I will let everyone one I can know about this company.
- Bryant N.
Rapid Rooter did a great job, highly recommended
- Andy R.
Rapid Rooter did a great job, highly recommended
- Ms C.
Sunday afternoon and the septic tank was backing up... The phone was answered on the 1st ring, within 25 minutes, Gerson was assessing our problem. within a further 20 minutes, Richy was at the front door asking my permission to drive on the grass!!!! We were SO pleased with both Gerson and Richy's professionalism, appearance and knowledge of their job. Thank you so much, your service was excellent. We can highly reccomend you to any of our friends when they too, are full of poo!
- Susie N.
I can't not say enought about the service I received over the phone and in person from the service tech Issac Mora He was so polite and told me everything he was going to do before he did it, I was home alone with my husband out of town and they gave me fast service in a emergency.. if you every need a plumber that won't rip you off, and give you great and fast service call rapid-rooter... ask for Issac Mora!!!
- Chris S.
Sean came to my house on time, was very clean and professional. He addressed my problem quickly and gave me multiple options to solve it. His prices were very reasonable, and he even asked if there was anything else I needed looked at while ha was there. Now my sink and toilet and working great! I will be sure to call Rapid Rooter for any future problems.
- Robert B.
Henry #50 arrived quicker than expected - less than 30 minutes after I called for help - and it was Sunday morning! He was so polite and took care not to dirty anything - even work booties to protect my floors. Although my kitchen sink was really backed up - he had to snake it twice - he was completely finished in under 30 minutes! Plus he was so respectful - he cleaned up the sink and floor before he left. Henry, you are terrific. I hope I never have another backed up kitchen sink but if I do, Henry, you're the one I want to come and fix it. Thank you again.
- Chelsea C.
Dimitry, was very professional and assured us that he could fix our plumbing problem. However, he was very friendly and curteous and just made things better. Dimitry is special and I thank him and the company for the rapid response to our plumbing problems.
- Gerald G.
The Rapid Rooter plumber was on time, and gave me a reasonable estimate. I presented a discount coupon that I printed out from their website and he deducted the amount from his estimate, and proceeded with the work.  He was courteous and neat, and even wore shoe protectors to protect my carpet. He completed job done in a timely fashion - everything was excellent. I will call Rapid Rooter again.
- Kylie Q.
Came home from work one night and went to take a shower to find out my sewer was backing up. I found Rapid Rooter from google and figured I would give them a call. Even with it being 10 pm, they had a plumber named Jordan at my house in no time. He was very nice and professinal and gave me a fair price before even starting the job. They had to bring out a truck to jet my line which the manager Nishan drove it out and between them both got my drains working again! Very happy with the service, this company will be the only plumbers in my phone and I will let everyone one I can know about this company.
- Bryant N.
I can not say enough about my experience with this company. Friday night at 5:30 I made the initial call and before 8:00 he was all done and out of here. They were very professional, called numerous times to keep me updated and didn't charge extra for after hours. I will definitely use them in the future. (hopefully I won't need them). Very professional, courteous, and thorough.
- Alan S.
Wow. I was absolutely blown away by how quick they came over & Dimitry quickly solved the problem with my leaking bathtub. I recommend this company 100%. Thank you very much.
- Ron S.
We had a septic tank backup and guests in the house. The response was very quick and professional. John 93 came and told us what it probably was, and he was correct. A survey of other contributing problems lead to fixing a leaky toilet tank. All in all, great service and it looks like problem solved, on a Saturday no less. Thanks for the great work. Jeff in Boynton Beach.
- Kenneth F.
The company was so quickly responding to my emergency call. Within 40 minutes there was a technician at my door. He was thoroughly professional and very helpful. I will call Rapid-Rooter again and recommend to everybody on my neighborhood. Boynton Beach Fl
- Curtis R.
Sunday afternoon and the septic tank was backing up... The phone was answered on the 1st ring, within 25 minutes, Gerson was assessing our problem. within a further 20 minutes, Richy was at the front door asking my permission to drive on the grass!!!! We were SO pleased with both Gerson and Richy's professionalism, appearance and knowledge of their job. Thank you so much, your service was excellent. We can highly reccomend you to any of our friends when they too, are full of poo!
- Susie N.
Hello & Good day, on Wednesday morning Gavin the Rapid Rooter Tech. came to my Apt. Hollywood, FL. and he was able to un-clog the the toilet and bath tub drains, the building is 53 years old and I had Gavin do the camera so that we can see where the intrusion is and so that it can be documented for the Coop board in the building for when they can start assessing the damage which in turns means a replacement of the cracked & corroded sewer lines needs to be addressed ASAP. Gavin was here about 4 hours and he did an awesome job He did everything that needed to be done and he cleaned my bathroom efficiently. Gavin is a great worker and very knowledgeable in his trade. I also met with Chris his field supervisor because he is the person with the cameras to make note of the recording for future reference of the issue at hand. Both tech's Gavin & Chris were great and with wonderful Customer Service skills with awesome feedback. I would recommend Gavin to all your Customers and also Chris. They both did a stupendous job of clearing those sewer lines and clean up and putting all the equipment back to its original bases with love and carefulness. Gavin and Chris went above and beyond within their duties. So they get 5 stars plus another 20 stars for a total of 25 stars for wonderful service. Please keep these two Tech's in your company for as long as you can. It's hard to find great and dedicated plumbing tech's who give you 100 % satisfaction and with awesome Customer Service demeanor. Again thank you for coming to my rescue and finding and clearing the sewer lines issues. Kind regards always from a great customer, Robert B.
- Scott W.
Had a leak in a pipe in the wall. Rob got there in 40 minutes. Everything was fixed in one day, so nice to have the kitchen back so much sooner than expected! Thank you all for taking such good care of us.
- Matthew P.
Most companies give lip service to taking care of customers. Rapid-Rooter actually does put customer satisfaction first, no matter how long it takes. Glad I found them
- Shelia P.
Very professional and throrough
- Jeff P.
Rapid Rooter did a great job, highly recommended
- Alan S.
The Rapid Rooter plumber was on time, and gave me a reasonable estimate. I presented a discount coupon that I printed out from their website and he deducted the amount from his estimate, and proceeded with the work.  He was courteous and neat, and even wore shoe protectors to protect my carpet. He completed job done in a timely fashion - everything was excellent. I will call Rapid Rooter again.
- Kylie Q.
Called for a hot water heater that was malfunctioning at 8:30 AM. They were here by 11, tested the unit, found a defective heating element and recommended merely doing a tuneup by replacing the two elements and the thermostats at less than half the price of a new unit. No pressure to buy a new unit or bs about replacing the old one. I've used this firm for lots of plumbing work on an old house (by Florida standards) and they are great; responsive, reliable, and fair pricing.
- Edward W.
These guys are excellent with fast courteous service on Christmas Eve! I live in a high rise in Pompano Beach in my toilet overflowed! Thank you again Sean and Jordan we can't thank you enough!
- Natasha M.
Massive sewer back up today....yuck! Called Rapid Rooter and they were at our house within an hour. Sebastian, the technician, cleaned and camera inspected the sewer line and had everything working again quickly. He also repaired a broken flapper on one toilet at no extra charge and then cleaned the whole shower and tub where the back up occurred. We could not be happier! Thanks Sebastian and Rapid Rooter. Linda and Ginny think you are the best.
- Robert B.
Pat was attentive and helpful in every way. He came within 30 minutes of the promised time and went right to work. He quickly determined the problem and went out of his way to make sure it was resolved. The estimate was reasonable for the work done and the experience was pleasant enough. I would recommend this company
- Alan F.
We were very pleased with the response time from Rapid Rooter. We made a call at 9:15 am and the service man was here by 10 am!! He was quick, efficient, and friendly. I would definitely recommend this company to other home owners.
- Joseph M.
Should be listed as one of the most well-run companies in Florida. Great sense of camaraderie observed at all levels in all departments.
- Osledis S.
Called last night, problem was fixed this morning. Every step of the process, from my initial phone call to the completion of the drain clearing was positive and professional.
- Anna Priolo P.
Dimitry G. came to my house twice to fix plumbing issues under my sink plus various other stuff. He was always on time, explained everything to me . He gave me a piece of mind that he knew what he was doing. I will be using him every time I need something done. Great work thank you.
- Carol M.
Woke up Sunday morning to go to the bathroom and found my home flooded with water from a broken pipe under my sink. I was freaking out, called Rapid Rooter they had a tech out in about 20 mins,give or take a couple mins. He found it was the pipe my husband had worked on the day before, he was able to make a quick and neat repair. The plumber also found the the toilet was running when he was working on the water pipes. He explained how by replacing a minor part I would save money on my water bill. These guys are awesome they do great work and give you options. They will even fix what your husband messes up. Rapid Rooter you have another loyal customer!!!!
- Van H.
Dimitry, was very professional and assured us that he could fix our plumbing problem. However, he was very friendly and curteous and just made things better. Dimitry is special and I thank him and the company for the rapid response to our plumbing problems.
- Gerald G.
Woke up Sunday morning to go to the bathroom and found my home flooded with water from a broken pipe under my sink. I was freaking out, called Rapid Rooter they had a tech out in about 20 mins,give or take a couple mins. He found it was the pipe my husband had worked on the day before, he was able to make a quick and neat repair. The plumber also found the the toilet was running when he was working on the water pipes. He explained how by replacing a minor part I would save money on my water bill. These guys are awesome they do great work and give you options. They will even fix what your husband messes up. Rapid Rooter you have another loyal customer!!!!
- Van H.
Dimitry, was very professional and assured us that he could fix our plumbing problem. However, he was very friendly and curteous and just made things better. Dimitry is special and I thank him and the company for the rapid response to our plumbing problems.
- Chris S.
These guys are excellent with fast courteous service on Christmas Eve! I live in a high rise in Pompano Beach in my toilet overflowed! Thank you again Sean and Jordan we can't thank you enough!
- Natasha M.
Dimitry G. came to my house twice to fix plumbing issues under my sink plus various other stuff. He was always on time, explained everything to me . He gave me a piece of mind that he knew what he was doing. I will be using him every time I need something done. Great work thank you.
- Carol M.
Most companies give lip service to taking care of customers. Rapid-Rooter actually does put customer satisfaction first, no matter how long it takes. Glad I found them
- Shelia P.
Pat was attentive and helpful in every way. He came within 30 minutes of the promised time and went right to work. He quickly determined the problem and went out of his way to make sure it was resolved. The estimate was reasonable for the work done and the experience was pleasant enough. I would recommend this company
- Alan F.
Had a leak in a pipe in the wall. Rob got there in 40 minutes. Everything was fixed in one day, so nice to have the kitchen back so much sooner than expected! Thank you all for taking such good care of us.
- Matthew P.
Henry #50 arrived quicker than expected - less than 30 minutes after I called for help - and it was Sunday morning! He was so polite and took care not to dirty anything - even work booties to protect my floors. Although my kitchen sink was really backed up - he had to snake it twice - he was completely finished in under 30 minutes! Plus he was so respectful - he cleaned up the sink and floor before he left. Henry, you are terrific. I hope I never have another backed up kitchen sink but if I do, Henry, you're the one I want to come and fix it. Thank you again.
- Ms C.
I can't not say enought about the service I received over the phone and in person from the service tech Issac Mora He was so polite and told me everything he was going to do before he did it, I was home alone with my husband out of town and they gave me fast service in a emergency.. if you every need a plumber that won't rip you off, and give you great and fast service call rapid-rooter... ask for Issac Mora!!!
- Andy R.
Came home from work one night and went to take a shower to find out my sewer was backing up. I found Rapid Rooter from google and figured I would give them a call. Even with it being 10 pm, they had a plumber named Jordan at my house in no time. He was very nice and professinal and gave me a fair price before even starting the job. They had to bring out a truck to jet my line which the manager Nishan drove it out and between them both got my drains working again! Very happy with the service, this company will be the only plumbers in my phone and I will let everyone one I can know about this company.
- Bryant N.
We were very pleased with the response time from Rapid Rooter. We made a call at 9:15 am and the service man was here by 10 am!! He was quick, efficient, and friendly. I would definitely recommend this company to other home owners.
- Joseph M.
The company was so quickly responding to my emergency call. Within 40 minutes there was a technician at my door. He was thoroughly professional and very helpful. I will call Rapid-Rooter again and recommend to everybody on my neighborhood. Boynton Beach Fl
- Curtis R.
Hello & Good day, on Wednesday morning Gavin the Rapid Rooter Tech. came to my Apt. Hollywood, FL. and he was able to un-clog the the toilet and bath tub drains, the building is 53 years old and I had Gavin do the camera so that we can see where the intrusion is and so that it can be documented for the Coop board in the building for when they can start assessing the damage which in turns means a replacement of the cracked & corroded sewer lines needs to be addressed ASAP. Gavin was here about 4 hours and he did an awesome job He did everything that needed to be done and he cleaned my bathroom efficiently. Gavin is a great worker and very knowledgeable in his trade. I also met with Chris his field supervisor because he is the person with the cameras to make note of the recording for future reference of the issue at hand. Both tech's Gavin & Chris were great and with wonderful Customer Service skills with awesome feedback. I would recommend Gavin to all your Customers and also Chris. They both did a stupendous job of clearing those sewer lines and clean up and putting all the equipment back to its original bases with love and carefulness. Gavin and Chris went above and beyond within their duties. So they get 5 stars plus another 20 stars for a total of 25 stars for wonderful service. Please keep these two Tech's in your company for as long as you can. It's hard to find great and dedicated plumbing tech's who give you 100 % satisfaction and with awesome Customer Service demeanor. Again thank you for coming to my rescue and finding and clearing the sewer lines issues. Kind regards always from a great customer, Robert B.
- Scott W.
Should be listed as one of the most well-run companies in Florida. Great sense of camaraderie observed at all levels in all departments.
- Osledis S.
Henry #50 arrived quicker than expected - less than 30 minutes after I called for help - and it was Sunday morning! He was so polite and took care not to dirty anything - even work booties to protect my floors. Although my kitchen sink was really backed up - he had to snake it twice - he was completely finished in under 30 minutes! Plus he was so respectful - he cleaned up the sink and floor before he left. Henry, you are terrific. I hope I never have another backed up kitchen sink but if I do, Henry, you're the one I want to come and fix it. Thank you again.
- Chelsea C.
Wow. I was absolutely blown away by how quick they came over & Dimitry quickly solved the problem with my leaking bathtub. I recommend this company 100%. Thank you very much.
- Ron S.
Massive sewer back up today....yuck! Called Rapid Rooter and they were at our house within an hour. Sebastian, the technician, cleaned and camera inspected the sewer line and had everything working again quickly. He also repaired a broken flapper on one toilet at no extra charge and then cleaned the whole shower and tub where the back up occurred. We could not be happier! Thanks Sebastian and Rapid Rooter. Linda and Ginny think you are the best.
- Robert B.
Sean came to my house on time, was very clean and professional. He addressed my problem quickly and gave me multiple options to solve it. His prices were very reasonable, and he even asked if there was anything else I needed looked at while ha was there. Now my sink and toilet and working great! I will be sure to call Rapid Rooter for any future problems.
- Robert B.
Henry #50 arrived quicker than expected - less than 30 minutes after I called for help - and it was Sunday morning! He was so polite and took care not to dirty anything - even work booties to protect my floors. Although my kitchen sink was really backed up - he had to snake it twice - he was completely finished in under 30 minutes! Plus he was so respectful - he cleaned up the sink and floor before he left. Henry, you are terrific. I hope I never have another backed up kitchen sink but if I do, Henry, you're the one I want to come and fix it. Thank you again.
- Chelsea C.
Called for a hot water heater that was malfunctioning at 8:30 AM. They were here by 11, tested the unit, found a defective heating element and recommended merely doing a tuneup by replacing the two elements and the thermostats at less than half the price of a new unit. No pressure to buy a new unit or bs about replacing the old one. I've used this firm for lots of plumbing work on an old house (by Florida standards) and they are great; responsive, reliable, and fair pricing.
- Edward W.
Rapid Rooter did a great job, highly recommended
- Andy R.
Very professional and throrough
- Jeff P.
Called last night, problem was fixed this morning. Every step of the process, from my initial phone call to the completion of the drain clearing was positive and professional.
- Anna Priolo P.
The Rapid Rooter plumber was on time, and gave me a reasonable estimate. I presented a discount coupon that I printed out from their website and he deducted the amount from his estimate, and proceeded with the work.  He was courteous and neat, and even wore shoe protectors to protect my carpet. He completed job done in a timely fashion - everything was excellent. I will call Rapid Rooter again.
- Kylie Q.
Dimitry, was very professional and assured us that he could fix our plumbing problem. However, he was very friendly and curteous and just made things better. Dimitry is special and I thank him and the company for the rapid response to our plumbing problems.
- Gerald G.
I can't not say enought about the service I received over the phone and in person from the service tech Issac Mora He was so polite and told me everything he was going to do before he did it, I was home alone with my husband out of town and they gave me fast service in a emergency.. if you every need a plumber that won't rip you off, and give you great and fast service call rapid-rooter... ask for Issac Mora!!!
- Chris S.
Henry #50 arrived quicker than expected - less than 30 minutes after I called for help - and it was Sunday morning! He was so polite and took care not to dirty anything - even work booties to protect my floors. Although my kitchen sink was really backed up - he had to snake it twice - he was completely finished in under 30 minutes! Plus he was so respectful - he cleaned up the sink and floor before he left. Henry, you are terrific. I hope I never have another backed up kitchen sink but if I do, Henry, you're the one I want to come and fix it. Thank you again.
- Ms C.
I can not say enough about my experience with this company. Friday night at 5:30 I made the initial call and before 8:00 he was all done and out of here. They were very professional, called numerous times to keep me updated and didn't charge extra for after hours. I will definitely use them in the future. (hopefully I won't need them). Very professional, courteous, and thorough.
- Alan S.
We had a septic tank backup and guests in the house. The response was very quick and professional. John 93 came and told us what it probably was, and he was correct. A survey of other contributing problems lead to fixing a leaky toilet tank. All in all, great service and it looks like problem solved, on a Saturday no less. Thanks for the great work. Jeff in Boynton Beach.
- Kenneth F.
Sunday afternoon and the septic tank was backing up... The phone was answered on the 1st ring, within 25 minutes, Gerson was assessing our problem. within a further 20 minutes, Richy was at the front door asking my permission to drive on the grass!!!! We were SO pleased with both Gerson and Richy's professionalism, appearance and knowledge of their job. Thank you so much, your service was excellent. We can highly reccomend you to any of our friends when they too, are full of poo!
- Susie N.
Dimitry G. came to my house twice to fix plumbing issues under my sink plus various other stuff. He was always on time, explained everything to me . He gave me a piece of mind that he knew what he was doing. I will be using him every time I need something done. Great work thank you.
- Carol M.
Woke up Sunday morning to go to the bathroom and found my home flooded with water from a broken pipe under my sink. I was freaking out, called Rapid Rooter they had a tech out in about 20 mins,give or take a couple mins. He found it was the pipe my husband had worked on the day before, he was able to make a quick and neat repair. The plumber also found the the toilet was running when he was working on the water pipes. He explained how by replacing a minor part I would save money on my water bill. These guys are awesome they do great work and give you options. They will even fix what your husband messes up. Rapid Rooter you have another loyal customer!!!!
- Van H.
Sean came to my house on time, was very clean and professional. He addressed my problem quickly and gave me multiple options to solve it. His prices were very reasonable, and he even asked if there was anything else I needed looked at while ha was there. Now my sink and toilet and working great! I will be sure to call Rapid Rooter for any future problems.
- Robert B.
Very professional and throrough
- Jeff P.
Most companies give lip service to taking care of customers. Rapid-Rooter actually does put customer satisfaction first, no matter how long it takes. Glad I found them
- Shelia P.
We had a septic tank backup and guests in the house. The response was very quick and professional. John 93 came and told us what it probably was, and he was correct. A survey of other contributing problems lead to fixing a leaky toilet tank. All in all, great service and it looks like problem solved, on a Saturday no less. Thanks for the great work. Jeff in Boynton Beach.
- Kenneth F.
Came home from work one night and went to take a shower to find out my sewer was backing up. I found Rapid Rooter from google and figured I would give them a call. Even with it being 10 pm, they had a plumber named Jordan at my house in no time. He was very nice and professinal and gave me a fair price before even starting the job. They had to bring out a truck to jet my line which the manager Nishan drove it out and between them both got my drains working again! Very happy with the service, this company will be the only plumbers in my phone and I will let everyone one I can know about this company.
- Bryant N.
Should be listed as one of the most well-run companies in Florida. Great sense of camaraderie observed at all levels in all departments.
- Osledis S.
Had a leak in a pipe in the wall. Rob got there in 40 minutes. Everything was fixed in one day, so nice to have the kitchen back so much sooner than expected! Thank you all for taking such good care of us.
- Matthew P.
The company was so quickly responding to my emergency call. Within 40 minutes there was a technician at my door. He was thoroughly professional and very helpful. I will call Rapid-Rooter again and recommend to everybody on my neighborhood. Boynton Beach Fl
- Curtis R.
Pat was attentive and helpful in every way. He came within 30 minutes of the promised time and went right to work. He quickly determined the problem and went out of his way to make sure it was resolved. The estimate was reasonable for the work done and the experience was pleasant enough. I would recommend this company
- Alan F.
Hello & Good day, on Wednesday morning Gavin the Rapid Rooter Tech. came to my Apt. Hollywood, FL. and he was able to un-clog the the toilet and bath tub drains, the building is 53 years old and I had Gavin do the camera so that we can see where the intrusion is and so that it can be documented for the Coop board in the building for when they can start assessing the damage which in turns means a replacement of the cracked & corroded sewer lines needs to be addressed ASAP. Gavin was here about 4 hours and he did an awesome job He did everything that needed to be done and he cleaned my bathroom efficiently. Gavin is a great worker and very knowledgeable in his trade. I also met with Chris his field supervisor because he is the person with the cameras to make note of the recording for future reference of the issue at hand. Both tech's Gavin & Chris were great and with wonderful Customer Service skills with awesome feedback. I would recommend Gavin to all your Customers and also Chris. They both did a stupendous job of clearing those sewer lines and clean up and putting all the equipment back to its original bases with love and carefulness. Gavin and Chris went above and beyond within their duties. So they get 5 stars plus another 20 stars for a total of 25 stars for wonderful service. Please keep these two Tech's in your company for as long as you can. It's hard to find great and dedicated plumbing tech's who give you 100 % satisfaction and with awesome Customer Service demeanor. Again thank you for coming to my rescue and finding and clearing the sewer lines issues. Kind regards always from a great customer, Robert B.
- Scott W.
Wow. I was absolutely blown away by how quick they came over & Dimitry quickly solved the problem with my leaking bathtub. I recommend this company 100%. Thank you very much.
- Ron S.
Called last night, problem was fixed this morning. Every step of the process, from my initial phone call to the completion of the drain clearing was positive and professional.
- Anna Priolo P.
Dimitry, was very professional and assured us that he could fix our plumbing problem. However, he was very friendly and curteous and just made things better. Dimitry is special and I thank him and the company for the rapid response to our plumbing problems.
- Gerald G.
Called for a hot water heater that was malfunctioning at 8:30 AM. They were here by 11, tested the unit, found a defective heating element and recommended merely doing a tuneup by replacing the two elements and the thermostats at less than half the price of a new unit. No pressure to buy a new unit or bs about replacing the old one. I've used this firm for lots of plumbing work on an old house (by Florida standards) and they are great; responsive, reliable, and fair pricing.
- Edward W.
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